All Systems Operational
Uptime over the past 90 days. View historical uptime.
Basecamp 3 Operational
90 days ago
99.99 % uptime
Today
HEY Operational
90 days ago
99.99 % uptime
Today
Basecamp 2 Operational
90 days ago
100.0 % uptime
Today
Basecamp Classic Operational
90 days ago
100.0 % uptime
Today
Highrise Operational
90 days ago
100.0 % uptime
Today
Campfire Operational
90 days ago
99.99 % uptime
Today
Backpack Operational
90 days ago
100.0 % uptime
Today
Launchpad Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 6, 2022

No incidents reported today.

Jun 5, 2022

No incidents reported.

Jun 4, 2022

No incidents reported.

Jun 3, 2022

No incidents reported.

Jun 2, 2022

No incidents reported.

Jun 1, 2022
Delays to daily activity digest emails
Resolved - This incident has been resolved.
Jun 1, 08:06 UTC
Investigating - We are aware of delays with sending the daily activity digest email for customer accounts. We're investigating now.
Jun 1, 07:39 UTC
Redis upgrades for Backpack and Campfire
Completed - The scheduled maintenance has been completed.
Jun 1, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 04:32 UTC
Scheduled - Scheduled maintenance on backpack first, then campfire. We expect actual downtime for each to be < 10 mins.
May 31, 17:25 UTC
May 31, 2022
Highrise Database Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 05:10 UTC
Update - This maintenance is now in progress.
May 31, 04:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 04:00 UTC
Scheduled - We're performing some routine Database maintenance on Highrise that will make it inaccessible for two 5 minute period(s).

Please bear with us while we make sure Highrise continues to run smoothly. Thanks!
May 30, 06:51 UTC
May 30, 2022

No incidents reported.

May 29, 2022

No incidents reported.

May 28, 2022

No incidents reported.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022
Basecamp 3 iOS: App crashing repeatedly for some customers
Resolved - A new version (3.18.1) of the Basecamp 3 app is now live in the Apple App Store.
May 25, 13:05 UTC
Update - We have submitted a new build (3.18.1) of the Basecamp 3 iOS app to the Apple App Store. We will update here once this is approved and live.
May 24, 14:01 UTC
Identified - The issue has been identified and a fix is being implemented.
May 24, 13:42 UTC
Investigating - We are aware of an incident with the latest release of the Basecamp 3 iOS app (3.18.0) that is causing the app to crash for some customers.
May 24, 12:18 UTC
May 24, 2022
HEY iOS: Issue with moving emails from Set Aside/Reply Later to Bubble Up.
Resolved - This incident has been resolved.
May 24, 10:35 UTC
Identified - The issue has been identified and a fix is being implemented.
May 24, 10:27 UTC
Update - We are continuing to investigate this issue.
May 24, 10:05 UTC
Investigating - We are aware of an issue with moving emails from Set Aside/Reply Later to Bubble Up in HEY on iOS. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
May 24, 10:01 UTC
May 23, 2022

No incidents reported.

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